Telesales Appointment Maker

About Us:
Success Local is a dynamic local search and web development agency committed to helping businesses enhance their online presence and achieve measurable growth. We specialise in providing tailored solutions that drive results, and we are seeking a motivated Telesales Appointment Maker to join our team and contribute to our ongoing success.

Position Overview:
As a Telesales Appointment Maker at Success Local, you will play a crucial role in our business development efforts. Your primary responsibility will be to proactively engage potential clients via telephone outreach, qualifying leads, and scheduling appointments for our sales team. The ideal candidate will thrive in a fast-paced environment, enjoy the challenge of overcoming objections, and demonstrate a growth mindset in every interaction.

Key Responsibilities:

Lead Generation and Appointment Booking:

• Conduct proactive telephone outreach to potential clients to introduce our services.
• Engage in meaningful conversations to identify needs and qualify leads.
• Book high-quality appointments for the sales team by effectively communicating our value proposition.
• Follow up with leads to nurture relationships and maximise conversion opportunities.
• Work collaboratively with the sales team to ensure a smooth handover of qualified appointments.

Objection Handling and Relationship Building:

• Overcome objections with confidence and professionalism, turning challenges into opportunities.
• Build rapport with potential clients, positioning Success Local as a trusted partner.
• Maintain a positive and persistent approach to outreach, staying positive despite setbacks.

Data Management and Reporting:

• Maintain accurate and up-to-date records of outreach activities, calls, and appointments in the CRM system.
• Track key performance metrics such as call volume, conversion rates, and appointment quality.
• Provide feedback and insights to improve the outreach strategy and enhance results.

Requirements:

• Proven experience in telesales, telemarketing, or a similar role focused on appointment booking.
• Excellent communication and interpersonal skills, with the ability to build rapport quickly.
• Strong resilience and ability to handle objections positively.
• Self-motivated, target-driven, and committed to achieving and exceeding goals.
• Ability to work independently while collaborating effectively with the sales team.
• Proficiency in using CRM systems and sales tools.
• A growth mindset with a willingness to learn, adapt, and continuously improve.

Benefits:

• Uncapped commission structure.
• Office-first hybrid work environment.
• Opportunities for professional development and career advancement.
• Additional leave on your birthday.
• 20 days of annual leave + bank holidays, increasing with tenure to a maximum of 25 days.

Our 5 Core Values:

• Humbly Confident – Sharing expertise while remaining open to learning and new perspectives.
• Collective First – Prioritising teamwork and shared success over individual aspirations.
• Custodian – Protecting core ideas and values while driving progress and improvement.
• Growth Mindset – Viewing challenges as opportunities to learn and grow.
• Hungry to Succeed – Proactively seeking out opportunities for success.

At Success Local, we are dedicated to fostering a diverse and inclusive workplace where every individual is valued and empowered to thrive. We welcome candidates from all backgrounds to apply for this role.

If you are passionate about sales, love the challenge of appointment booking, and want to be part of a growing and supportive team, we would love to hear from you!